Privacy Policy

At Golden Sands Co, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your data when you interact with our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Identification Information: Name, email address, phone number, physical address, passport details (for travel arrangements), payment information.
  • Usage Data: Information on how the service is accessed and used, such as your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

2. How We Use Your Information

The collected data is used for various purposes:

  • To provide and maintain our service, including processing your bookings and fulfilling travel arrangements.
  • To notify you about changes to our service.
  • To allow you to participate in interactive features of our service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our service.
  • To monitor the usage of our service.
  • To detect, prevent and address technical issues.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer, unless you have opted not to receive such information.

3. Disclosure of Data

We may share your personal information in the following situations:

  • Service Providers: With third-party companies and individuals to facilitate our service, to provide the service on our behalf, or to assist us in analyzing how our service is used. This includes partners for desert safaris, glamping partners, and payment processors.
  • Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Security of Data

The security of your data is paramount to us. We strive to use commercially acceptable means to protect your personal data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we endeavor to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right to rectify incomplete or inaccurate information.
  • The right to object to our processing of your personal data.
  • The right to request that we restrict the processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent at any time where Golden Sands Co relied on your consent to process your personal information.

To exercise any of these rights, please contact us at [email protected].

6. Link to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last updated: October 26, 2023